Snaptech
Building a fully branded e-commerce presence for a London tech repair business from the ground up.
SnapTech is a London-based tech repair and e-commerce business founded in 2023, specialising in device repairs and the sale of refurbished tech. Despite having a quality service and real demand, their entire online presence was limited to a single eBay store, leaving them with no brand identity, no website, and no way to stand out in a competitive market.
With no website of their own, SnapTech had no control over their customer journey, no way to build brand recognition, and were entirely dependent on eBay's platform for sales. They were invisible to anyone searching for tech repair services online, and missing out on a significant amount of potential revenue every single month.
Build a fully functional e-commerce and repair website from scratch that gave SnapTech a professional home on the internet. One that could showcase their services, process repair bookings, sell products directly, and start generating their own traffic and revenue independently of eBay.
We built SnapTech's entire online presence from the ground up, starting with a clear understanding of their two core offerings: device repairs and refurbished tech sales. The result is a professional, fast, and easy-to-navigate website that works hard for the business 24/7, giving customers a seamless experience whether they're booking a repair or buying a product.
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We designed and developed a fully functional online store where customers can browse and purchase refurbished devices directly, with a clean product layout, smooth checkout process, and mobile-first design built to maximise conversions and reduce drop-off.
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We integrated a dedicated repair booking system into the site, allowing customers to submit their device details, select a repair type, and book in, all without needing to call or message. A streamlined process that saves the team time and makes it easier than ever for customers to get started.
Since launching their new website, SnapTech has gone from being entirely dependent on eBay to running a fully independent online presence that drives its own traffic, sales, and reputation. Within just 60 days of going live, the impact was already clear: more visitors, more revenue, and a growing base of happy customers leaving reviews.
4x
Traffic since launch
35%
Revenue increase within 60 days
20+
reviews from happy customers
“
Amazing website! So pleased. Had such great service at Click Genius who were always helpful throughout and fast to respond. It couldn’t have gone any better.
Megan Johns
Co-founder @ Stepwoods Financial Planning
